We are looking for warm, compassionate, understanding people who are good communicators to join our services team.

As a volunteer, you will make a real difference and support people with mental illness.

We do three key things: we provide support to people in crisis through our volunteer-led helpline; we provide ongoing support through our Caller Care service; and we tackle isolation through our online community.

All of our volunteering opportunities are available at our office in London.

Helpline and Textcare volunteers can volunteer between 4.30pm and 10.30pm, and office volunteers can volunteer between 10am and 4pm.

Our high-quality training programme will help you develop the knowledge and skills you need to support the people who turn to us for help, and we’ll continue to help you develop throughout your time with us. Many of our volunteers find they benefit from these skills in their professional and personal lives as well.

You don't need to be a mental health expert: empathy matters more than academic qualifications or experience, and we're keen to hear from people of all ages and walks of life.

What makes us different


- Specialist service (mental illness).

- Learn how to make a compassionate and meaningful connection to people in acute distress.

- High-quality training and ongoing professional support.

- Volunteers are at the heart of and completely integral to everything we do at SANE.

Volunteering roles we have available


SANEline: Answering calls to our telephone helpline, open from 4.30pm to 10.30pm every day of the year.

Textcare: Writing text messages offering emotional support and connection.

- Office: Supporting volunteer recruitment and training, or working on specific projects.

What our volunteers say about us

Our volunteers make such a difference to the people that contact us, and get a huge amount out of it personally, as some of our current volunteers explain.

"I find the work deeply valuable and important. I can honestly see the integrity of the work and the value that it has for people who need support."

"I feel I’m genuinely helping people, at the same time as evolving my skills. While SANE is valuable for my CV in terms of listening experience, I also think the shifts make a real difference to my abilities."

"It is a real antidote to my work which can be very analytical – this is a chance to connect with people and develop my listening skills."

How to apply


If you are London-based and would like to be considered for our current training cycle, please register your interest here.

Frequently asked questions


If you have any questions, you may find the answer on this helpful FAQs page.

Otherwise, please don't hesitate to call us on 0203 805 1790, or email us at