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Emotional Support

Textcare


Textcare is designed to provide emotional support and connection at the times you need it most. We provide bespoke one-way messages directly to your mobile phone.

This is a confidential service for those aged 16 and over, and each message sent will be individually written for you based on the information you give us in the form below. For this reason, you need to submit your request a minimum of 72 hours before the time you would like to receive a message, and we can’t send you more than one message in a seven day period.

Textcare is not a crisis service, and we can only respond to requests by the person who wants to receive the texts, not to ones sent on another person’s behalf.

We may on certain occasions call you to clarify what support might be helpful for us to include in our Textcare service to you.

You can choose if you would like one, three or five messages. If you would like to continue the support beyond this time, simply make another request.

To receive support from Textcare, please submit the form below. 

 

From the details you have entered, we can see you are under 18. It is really important to us that our services are a confidential support to you. However, as you are under 18 the law says we may sometimes have to share information if there is something that you tell us which makes us think you are unsafe. If we are going to share information you have told us with people who can keep you safe we will always try to contact you beforehand. You can read more about our approach to confidentiality and when and why we may share information here.

Please tick here to acknowledge you have read and understood the above *




Time/s at which you would like a message from Textcare: *
(Please choose one of the options below):
:
To ensure each message we send can be individually written for you we need 72 hours to respond. You have selected a time that is less than 72 hours away and so you may not receive your message until the following week.
   

Important information

Textcare is a one-way service, so you will not be able to respond directly to the text messages received.

We can only respond to requests by the person who wants to receive texts, not to ones sent on another person?s behalf

Textcare is NOT a crisis service. If you need support in a crisis, please refer to our crisis page

Due to the demand of the service you need to submit your request a minimum of 72 hours before the time you would like to receive a message.

Textcare is a confidential service for those aged 16 or over. For more information on our confidentiality policy please click here.

We may on certain occasions call you to clarify what support might be helpful for us to include in our Textcare service to you.

Unfortunately we are unable to send text messages to non UK mobile numbers or numbers outside of the UK