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Emotional Support

Textcare

Textcare is a way of providing emotional support and connection for anyone affected by mental illness, including families, friends and carers.

Having a mental health condition, or caring for someone who does, may leave you feeling  distressed, lonely or isolated. Contact from SANE via text can provide an important source of support.

Textcare provides help at times that are relevant for you, for instance: 
• A regular time when you may feel lonely or isolated, for example at weekends or when other services or support are not available.* 
• A specific time when you would like some extra support, for example before attending an appointment.

* The service provides one text per week for five weeks. If you would like to continue the support beyond this time, simply re-submit the form below.  

NB: We can accept requests for direct personal messages only. We cannot accept requests for messages on behalf of somebody else so if it isn’t clear whose details have been given to us, we will not respond. We can provide support to those based in the UK only.

Please note - timing of requests: Due to the demand of the service,  it can take 72 hours to set up your Textcare package. For example, if you would like a message on a Saturday morning we would need this request by the Wednesday morning of that week to ensure you receive your message on time. If your request is received less than 72 hours in advance, your package may be set up for the following week.

Important

Textcare is a one-way service, so you will not be able to respond directly to the text messages received.

Textcare is NOT a crisis service. If you need support in a crisis, please refer to our crisis page

Important notes about SANE Textcare

Textcare is a confidential service for those aged 16 or over. For more information on our confidentiality policy please click here.

We may on certain occasions call you to clarify what support might be helpful for us to include in our Textcare service to you.

From the details you have entered, we can see you are under 18. It is really important to us that our services are a confidential support to you. However, as you are under 18 the law says we may sometimes have to share information if there is something that you tell us which makes us think you are unsafe. If we are going to share information you have told us with people who can keep you safe we will always try to contact you beforehand. You can read more about our approach to confidentiality and when and why we may share information here.

Please tick here to acknowledge you have read and understood the above *




Time/s at which you would like a message from Textcare: *
(Please choose one of the options below):
NB: If you wish this support to be continued after this time, please re-submit a form
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