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Emotional Support

Textcare

Textcare provides personalised emotional support in a considered caring way for anyone affected by mental health issues, including families, friends and carers.

We are currently experiencing an exceptionally high level of textcare requests. We are therefore unable to accept new requests at the present time. We anticipate that the service will be accepting requests again from 25th July 2016. In the interim, if you require support please call our helpline or visit our support forum

From the details you have entered, we can see you are under 18. It is really important to us that our services are a confidential support to you. However, as you are under 18 the law says we may sometimes have to share information if there is something that you tell us which makes us think you are unsafe. If we are going to share information you have told us with people who can keep you safe we will always try to contact you beforehand. You can read more about our approach to confidentiality and when and why we may share information here.

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Time/s at which you would like a message from Textcare: *
(Please choose one of the options below):
NB: If you wish this support to be continued after this time, please re-submit a form
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Important information

Textcare is a one-way service, so you will not be able to respond directly to the text messages received.

We can only respond to requests by the person who wants to receive texts, not to ones sent on another personís behalf

Textcare is NOT a crisis service. If you need support in a crisis, please refer to our crisis page

Due to the demand of the service you need to submit your request a minimum of 72 hours before the time you would like to receive a message.

Textcare is a confidential service for those aged 16 or over. For more information on our confidentiality policy please click here.

We may on certain occasions call you to clarify what support might be helpful for us to include in our Textcare service to you.