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Emotional Support

Ages for SANE services


Under 16?

We are sorry but you are not able to use our services if you are under 16. We understand that you are looking for emotional support, please contact Childline on 0800 1111, or visit The Mix.

Message for 16 to 17-year-olds.

It is really important to us that our services are a confidential support to you. However, as you are under 18 the law says we may sometimes have to share information if you tell us something which makes us think you are unsafe. If we are going to share information you have told us with people who can keep you safe, we will always try to contact you beforehand. You can read more about our approach to confidentiality and when and why we may share information here

Message for all over 18.

All of our services are confidential. We will only break this confidentiality if we are concerned about serious risk of harm to others. This includes the risk of harm to a young person under the age of 18 or to an adult who is vulnerable. We will always try and contact you beforehand. Please click here for more information.