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Has SANE helped?

Sharing your experience

We provide emotional support to over 400,000 individuals per year and we want to help even more people who may be struggling with or caring for someone who has a mental illness, but we need your help to do this.

If you have benefited from any of our services - SANElineCaller CareTextcare or our Support Forum - we would like to invite you to share your experience in the hope that your story can help encourage others who may be struggling to reach out to us.


What should I include?

We believe that one of the most powerful ways for us to communicate about our services is through your voice, so it is completely up to you what you include in your story but here are some points you may like to address:

  • The situation you were in when you needed emotional support
  • Why you chose to contact SANE
  • Why you chose a particular SANE service
  • What you thought of the service and how it helped your mental health
  • If you would recommend the service to anyone else who may be struggling

You can submit your story in a variety of formats:


How will my story be shared?

Your story may be shared in one or more of the following ways:

  • On our website
  • On our social media channels
  • For media interviews
  • For our fundraising materials to inspire the public to donate to us

Your story will also help inform our understanding of how we can continue to improve our services.


Contact us

If you’d like to share your story or be provided with more information, please email info@sane.org.uk with the subject title 'My experience of SANE'. Thank you and we look forward to hearing from you.