SANE is a member of the FundRaising Standards Board. This is a voluntary choice and an important part of our commitment to all SANE supporters who provide the funding to enable better mental health in the UK.
As a member of the Fundraising Standards Board (FRSB), SANE has made a public promise to adhere to best practice, honesty, transparency, clarity and accountability in all fundraising activity, enabling you to give with confidence.
We hope that our membership will build trust and confidence in charitable giving and, ultimately, encourage more people to provide vital support for people affected by mental illness.
Our Fundraising Promise to You
We are committed to high standards
We are honest and open
We are clear
We are respectful
We are fair and reasonable
We are accountable
Should you have any concerns about the way we fundraise, we have a robust complaints process. We encourage you to get in touch with your feedback. And, if you are unsatisfied with the way we handle your concerns, you can also contact the independent regulatory, the FRSB.
To make a complaint, please call 020 7422 5544 or email us at [email protected]